InsurTech Seraphin raises €2.2M and becomes Yago

After two years of hyper-growth and a 9-fold increase in turnover in 3 years, the Belgian InsurTech raises 2.2 million and changed its name to Yago.

Their goal: to revolutionise the insurance and financial services

In addition, the digital broker warns consumers that insurance rates will continue to rise in the future. It is therefore more important than ever to keep track of your contracts.

Brussels, 15 March 2022. The Belgian InsurTech, Seraphin becomes Yago. The occasion for it to announce a 2.2 million and new ambitions. Digitalisation is becoming more and more important and the insurance world is no exception. The scale-up is counting on this acceleration and the quality of its customer service to revolutionise the insurance experience in Belgium. In fact, it took only three years to increase its turnover by a factor of 9 and triple its number of customers. Yago now has more than 8,000 customers and 15,000 insurance contracts. This growth has been driven by a digital and human experience, as shown by the satisfaction rate of their services, which 70% Net Promoter Score (NPS) in 2021, while the average for Belgian insurers is 6%, according to an Accenture study. With this rate, they are close to Apple (72%) and exceed Netflix (68%).

"We are proud to have achieved such good results - and this is only the beginning - and pleased with the confidence of our customers and investors in our company confidence of our customers and investors in this fundraising", says Tanguy Bocquet, co-CEO of Yago. "We are aware that 55% of consumers say they do not trust insurance companies.